Aug 4, 2020 03:16:58 AM by Taylan S
Aug 4, 2020 03:24:36 AM by Sarah B
If you close the contract and refund all the money, the client won't be able to leave feedback. You should be aware though that contracts closed with no money do negatively affect the JSS, but it's difficult to say exactly how much. If you've compeleted a lot of jobs with pay, it will be less of an affect than if you have only a few jobs.
Aug 4, 2020 04:10:24 AM by Prachi T
If you refund ALL the money, the client will not be able to leave public feedback. But they can still leave private feedback.
Poor private feedback and a contract with no money earned can both impact the JSS negatively.
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