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I want to refund client.

d9fffe91
Active Member
Haider A Member Since: Nov 27, 2020
1 of 2
I accept project base job and while working client is demanding too much and rude. I want to give him refund I didn't submet job. If I issue refund to the client, is this will affect my JSS and my rising talent badge ?
tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2 of 2

Hi Haider,

 

I'm sorry to hear that. I checked your account and it looks like you do not have a JSS yet. If you prefer to refund your client you can do so, and politely explain to them that you are no longer able to continue working on the project. 

 

Regarding your question, refunds do not directly impact the Job Success Score. However, if you refund the full amount of a contract and your client leaves positive feedback, it will not be included in the JSS. This is because contracts with good feedback but no earnings aren't considered in the score.

~ Joanne
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