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I want verify my account

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Active Member
Rayhan A Member Since: Nov 29, 2015
1 of 2

Hi,

I have been create an account for a company/agency. Hopefully will work long terms as Upwork is largest platform.

I am new in upwork and willing to verify my account by providing Passport, NID and Bank Statement. But could not see any tab and none any option to submit ticket.

 

 

Is here anyone help me to get link to upload my document?

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Community Leader
Mahmudul H Member Since: Jul 9, 2012
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Hi, As far as i know this is only needed if upwork asked for it. it happened to me when i changed my full name then given my ID to them and everything is fine now. bellow is some solution.

 

And yes you can submit support tickets here - https://support.upwork.com/hc/en-us

 

 

Possible reasons Upwork might require you to verify your identity include:

  • To determine ownership of duplicate accounts
  • To determine ownership of linked accounts
  • To assist you in resuming your account
  • To determine ownership of accounts showing suspicious or high risk activity
  • Know Your Customer (KYC) program compliance
  • Any other reason that Upwork deems appropriate, including random checks to maintain the integrity of the marketplace

Source: https://support.upwork.com/hc/en-us/articles/211067788-What-documents-are-acceptable-for-ID-Verifica...

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