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sophiekarlin
Community Member

I wants to remove my payoneer account from my this account.

How can I remove my added payoneer account from my this account. I contact with payoneed but they telling me they cant remove. 
So what can I do now? 
I need a quick solutions

20 REPLIES 20
g_vasilevski
Retired Team Member
Retired Team Member

Hi Md,

If Payoneer has finished their process on removing your card from Upwork contact our customer support and they will finish the process.

~ Goran
Upwork

Now what I need to do? Please check screenshot.

**Edited for Community Guidelines**

Hi Md,

Posting private information publicly is a violation on our Community Guidelines.
If Payoneer has resolved your issue on their end contact our customer support and they will assist you further, you can contact them by using this Link.

~ Goran
Upwork

Actually I dont no. Sorry.

I go on that link but how I contact with upwork contact support now?

 

Hi Md,

Please click on the green button Get Help at the bottom right corner and follow the instructions that are listed there, our team will assist you further.

~ Goran
Upwork
petra_r
Community Member

Why do you need to remove it?

Payoneer need to verify you are the Payoneer account owner, then they can unlink and disassociate it from your Upwork account, afterwards Upwork can remove it, bt Payoneer need to do their bit first.

How they verify? I was on live chat from my payoneer account. And I already answerd their all questions.

Hi Md,

Please refer all of your questions to Payoneer customer support and they will assist you further.

~ Goran
Upwork

Im still trying


@Md Hasanur R wrote:

Im still trying


 Is it YOUR Payoneer account you are trying to remove? In your name, the same name as your Upwork account name?

Yes

they telling me this.

**Edited for Community Guidelines**

Hi Md,

We can`t provide you help with anything that is related to your payoneer account, please refer all of your questions to their customer support .

~ Goran
Upwork

Now what is the next steps?

**Edited for Community Guidelines**

Payoneer contact is over. Now its upworks turn. Please help me to remove payoneer from payment section.

Now how I get help from upwork communicity?

Hi Md,

I see you have a ticket open with the support team regarding your issue with removing your Payoneer account. Please expect to be updated with more details directly by the agent handling your ticket, thank you.

~Nina

I just need to change added payoneer account from my this upwork account. Payoneer already unlink it. Now its upworks turns.

Md Hasanur,

 

It looks like the team has already removed Payoneer account from your Upwork account earlier today and updated your ticket. Please, refer to their reply in the ticket and let them know if you have any further questions.

~ Valeria
Upwork
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