Feb 24, 2021 03:25:10 AM by johana w
Feb 24, 2021 04:04:53 AM by AleksandarD A
Hi John,
Could you please go to Reports > Transaction History and share with us the 'Ref ID' of the transaction in question so that we can check?
Thank you.
Feb 24, 2021 04:12:20 AM by AleksandarD A
Hi John,
Thank you for sharing the Ref ID. One of our team members will follow up on your support ticket very soon.
Thank you.
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