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IBAN number error

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Active Member
Artem P Member Since: Feb 23, 2019
1 of 4

Hello. I can't add an IBAN number in the payments "Direct to local Bank". My IBAN number starts exactly "PL + my account number". Is that issue can be fixed? 

**Edited for community guidelines**

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 4

Hi Artem,

 

Please contact your local bank and verify the IBAN number of your bank account, in order to add a valid IBAN when setting your withdrawal method. Please, check this page for IBAN Format Example.

Thank you.

~ Bojan
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Active Member
Artem P Member Since: Feb 23, 2019
3 of 4

my IBAN number is PL 12 3456 7890 0987 6543 1234 5678 (not exactly that, but same format). I take it from my bank information

 
but system shows error when I past even word PL or copy and past all IBAN number 
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4 of 4

Hi Artem,

 

Thank you for following up. I'll go ahead and follow up with the team about your concern. You can expect one of our agents to assist you directly via support ticket. Thank you for your patience.

~ Bojan
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