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micky72
Community Member

ID Card Verification

Hello Moderators

 

I do not have the last name, I uploaded my ID card, it was not accepted, I requested a change in name to Mrs. ASHMA, it was not accepted.

 

I have uploaded a new ID card(voter id), also requested again name change as Mrs. ASHMA, in all my id cards, my name is ASHMA, as per solutions available in the community I changed my contact info(name) to Mrs. ASHMA.

 

Please provide a solution to verify my identity and name change.

 

Thanks

 

 

1 REPLY 1
JoanneP
Moderator
Moderator

Hi Ashma,

 

I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.

~ Joanne
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