ID Verification Badge

[#1]

Hello,

My name is Minh I've submitted my ID for verification a while ago, but it is still showing the "We're reviewing your documents and will get back to you within 1 business day." note. How long does this usually take?

Would appreciate your urgent support with this process as we need to hire freelancers.

[#2 · Accepted solution]

Hi Trinh Hoang,

I have reached out directly to the team handling your case and submitted a follow-up. One of the members has sent you an email with more information and instructions on how to complete your ID Verification. Feel free to coordinate with the team through that email if you have questions or need further assistance.