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Katharine's avatar
Katharine H Community Member

ID Verification upload error and lockout

I attempted to upload my ID and after 3 tries I was locked out and am unable to try again. The Chat bot suggested contacting support but there was no number or direction provided. I don't want an existing offer to expire (in 6 days) so I would appreciate some feedback and a resolution as soon as possible. 

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Cray's avatar
Cray H Community Member

Katharine,

 

A team member will reach out to you directly via ticket and assist you further with completing the verification process, thank you.