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ID Verification upload error and lockout

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Active Member
Katharine H Member Since: Mar 2, 2019
1 of 2

I attempted to upload my ID and after 3 tries I was locked out and am unable to try again. The Chat bot suggested contacting support but there was no number or direction provided. I don't want an existing offer to expire (in 6 days) so I would appreciate some feedback and a resolution as soon as possible. 

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Community Guru
Cray H Member Since: Jul 21, 2018
2 of 2

Katharine,

 

A team member will reach out to you directly via ticket and assist you further with completing the verification process, thank you.

- Mary
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