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Community Member

ID Verification

Hi Upworks,
I want to change my upworks names to match my bank account details to enable me receive payment when due.
Attached are my support documents.
NB: Due to job mobility, I got address change. Where I stay and work now is different from where I was when I got the national ID.
Please contact me if you need more information.
Thanks for your time.


**Edited for community guidelines**

Anionovo Ugochukwu Edebeani.

Community Manager
Community Manager

Hi Ugochukwu,


Looks like your name change request was approved. Can you please complete the W-8BEN form under Settings> Tax Info, which purpose is to confirm you're not a US taxpayer. This should solve your inactivate payment method status. 


Let us know if the issue persists.


Thank you.

~ Bojan
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