Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Re: Dormant account unshelved

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
681 of 1,774

Hi Mohamed,

 

I'm sorry about the confusion. You can complete the verification by following up on this ticket in which you'll find a secure link from where you can upload the required documents.

Thank you.

~ Aleksandar
Untitled
amirwaqar300
Active Member
Amir W Member Since: Dec 31, 2019
682 of 1,774
Hello
I am facing same issue with my profile .its not showing option of identity verification..so please help me how can I get baig??
djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
683 of 1,774

Hi Amir,

 

At the moment you don't have any pending verifications. Once you become eligible/required our team will reach out to you via email with detailed instructions on how to complete your verification.

 

Thank you.

~ Aleksandar
Untitled
cybermaster_99
Active Member
Alistair Jephte C Member Since: Jan 1, 2020
684 of 1,774

It's been a very long time since I tried using this site; I had created this account back when it was still oDesk and forgot about it until now.

 

Having unshelved said account, I'm still wondering about the verification process. Anything I should expect now?

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
685 of 1,774

Hi Alistair,

 

Thanks for reaching out to us. I checked and it seems that you aren't required to complete any verification process at the moment. The team will let you know if there is a need for any verification process in the future. Meantime, you can check these help articles for more information about the verification processes on Upwork.

 

Thank you.

~ Aleksandar
Untitled
cybermaster_99
Active Member
Alistair Jephte C Member Since: Jan 1, 2020
686 of 1,774

**Edited for Community Guidelines**

Doesn't quite explain what I'm seeing, to be honest.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
687 of 1,774

Hi Alistair,


Rest assured, you`re all set up. There's no need to complete any verifications at the moment. Once It's requested, our team will reach out to you with detailed instructions on how to complete your verification. Thank you.


Untitled
amiel23
Active Member
Amiel Allen T Member Since: Nov 18, 2019
688 of 1,774

ID: Not provided as of now as I am waiting for my ID to be released by government issuers.
Video verification: Completed.

 

Question: Will I suffer from this rule? "What happens if I do not pass the verification process?"

Freelancers that are required to verify but do not do so will have their accounts placed on hold. The hold will prevent freelancers from withdrawing earnings, submitting proposals to new jobs, accepting direct hires, or showing up in search results. Any active proposals that have been submitted will also be canceled. The hold will not affect your ability to work on existing contracts. Once you successfully pass the verification process, this hold will be removed."
djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
689 of 1,774

Hi Amiel,

 

Thanks for reaching out to us. If you are unable to complete your verification at this moment a hold will be placed on your account. However, when you get your ID, you can come back, complete the verification and the temporary hold on your account will be lifted. 

 

Thank you.

~ Aleksandar
Untitled
sehrishanwar2808
Active Member
Sehrish J Member Since: Aug 16, 2018
690 of 1,774

Hello my name is naheed..
i am a klaviyo expert and i want to verify my id through government provided documents and video call.

but there is an issue. I'm a student and i am just 18 years old and i dont have any government provided documents you have mentioned like ID card, license, passport and green card.

i want to ask you can i provide my domicile as you said you want something which is provided by the government and will have name,father name, address, picture and signature included..

my domicile is government issued document and have all the information listed above included.

other than that i can provide my government issued board result card.

please answer me soon
thanks

TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS