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I can't seem to be able to verify my identity, I live in Egypt and have a government issues ID and when I tried to proceed with the verification it shows this message:
We had some trouble verifying your ID It looks like you uploaded an unsupported type of ID.
I checked and it seems that one of our team members already reached out to you directly via a support ticket with more information on acceptable documents for your verification. Please consider following up on your open ticket and kindly communicate with our team through that ticket if you have any questions, in order to keep all the information in one place so that our team can assist you more effectively.
Hi! Help me please! I wanted to purchase connects tonight, but I didn’t have credit card. So I added my boyfriend’s, his name is Mingze, Li. Obviously, it is not to be allowed. Then, a system information prompted: Some of your services are temporarily hold on. And leaded me to verify my identity. But when I get start, the name in the form is Mingze, Li, that credit card’s owner. I can’t change name!! Could you tell me what should I do now? (I have received identity and video verification, and I have successfully passed. )
**Edited for community guidelines**
Hello Sir, i am motiur i am professional logo and branding designer. last time i can not verify my account , because i lost my internet connection . so can you please again start a verification.