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Unable to submit a proposal

sjunaidalishah
Active Member
Junaid A Member Since: Sep 10, 2020
1591 of 1,768

Hello,

 

My account has been suspended because of ID verification process. There is ticket generated but I didn't recieive any email so I didn't come to know about the issue. And now my account has been suspended. I need help regarding this.

 

Thanks,

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1592 of 1,768

Hi Junaid,

 

One of our team members already reached out to you directly via this support ticket to assist you further.

Thank you.

~ Aleksandar
Untitled
sjunaidalishah
Active Member
Junaid A Member Since: Sep 10, 2020
1593 of 1,768

Hello Aleksandar,

 

Thanks for checking this with me, yes one of the team members reach to me about and he is looking intho this issue.

 

I hope this will fix very soon..

 

Thanks again

12237d1e
Active Member
Amorina Z Member Since: Mar 2, 2021
1594 of 1,768

Hi! I'm trying to do the ID Verification but I get the 403 (N) error, I have no access to that page. 

I have a message that says that i need to do this in order to work, so I'm struggling here

I already cleaned cache  & open incognito browser, but still, not working Smiley Sad

 

Can you pls help me? 

Thanks!

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
1595 of 1,768

Hi Amorina,

 

One of our agents will reach out to you via support ticket in order to assist you further.

 

Thanks!

~Andrea
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6a21d2f5
Active Member
Salman Y Member Since: Oct 22, 2020
1596 of 1,768

Hi

I am having a problem regarding my upwork account.
The problem is whenever I want to submit a proposal for a job there comes this error of "This link is expired"
Please help me out to solve this issue
Thanks

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
1597 of 1,768

Hi Salman,

 

We'll have one of our agents will reach out to you via support ticket in order to assist you further.

 

Thanks!

~Andrea
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alvarezjulian99
Active Member
Julian A Member Since: Mar 3, 2021
1598 of 1,768

Hi

My account was suspended and I'm not sure what the reason is

I tried to Get Paid but it says that my financial account has been suspended

I've been using PayPal with no problem and I have a positive balance in my Upwork account

I have not received an email specifying why I was suspended

Can anyone help me with this?

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1599 of 1,768

Hi Julian,

 

I checked and it looks like our team already reached out to you via this support ticket to assist you further with your account. Please follow up on the ticket in which you'll find a secure link to start the requested verification.

 

Thank you.

~ Aleksandar
Untitled
elebute_paul
Active Member
Paul E Member Since: Mar 24, 2020
1600 of 1,768

Each time I try to submit proposals all it tells me is "This link is expired Please contact customer support to receive a new URL. The URL will be active for 30 days." And I have connects..and I dont have any message telling me to verify my account or so... How do I get ahead please?

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