Sep 30, 2018 01:40:38 PM by Mohammad Shohel R
Sep 30, 2018 01:40:38 PM by Mohammad Shohel R
Hi there,
I would like to verify my ID. I haven't been asked for it yet though. But the problem is I can't find any link to get started.
Where can I find the ID verification link?
Thanks much for your time.
Solved! Go to Solution.
Sep 30, 2018 04:08:05 PM by Avery O
Hi Mohammad Shohel,
Please know that you will not be able to initiate the identity verification yourself. If the team finds the need for you to do it, you will receive an email detailing the instructions on how to complete your verification.
Sep 20, 2020 03:15:06 AM by Nikola S
Hi Muhammad,
In order to complete this process please go to your Account - Settings - Identity verification. Click on the Start Chat button and initiate a short video call with our agent.
Nov 15, 2020 01:29:46 AM by Rameez Z
I got an email after the direct contract payment from client that My account is on hold and i have to provide Government-issues ID and Bank/Utility Statements. But the problem is I only have Government issued ID but not any Bank/Utility statement because I have filled the form recently for opening a bank account and other bills doesn't generated on my name. They wrote in email that if i didn't provide it within 5 days my account will be suspended. I just want them to increaase the deadline so I could open a bank account and generate the bank statement . I want more than 5 days. Please
Nov 15, 2020 03:24:59 AM by Nikola S
Hi Rameez,
I checked and it seems that you are already in correspondence with our team on your support ticket. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.
Feel free to follow up on your support ticket and ask any additional questions and our team will be happy to answer you.
Mar 10, 2021 02:34:57 AM by Alessandra J
Hello Nicola I really need help I tried to upload my ID but I didn't recognize it, I didn't have second chances ... I can upload my bank documents and everything else, but I don't even know where and no one has contacted me, I need help, could you contact me?
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