Hello, I hope you are fine, I had a problem that I have completed the investigation from the ID and sent a picture of the ID, but I am facing a problem in accessing the video through which I will verify my identity with one of the customer service, I hope to get an answer Thank you
Hello, Good Day! I would like to verify my ID. I've already uploaded my ID. But the problem is I can't find any link to get started. Where can I find the ID verification link?
I checked and it seems that you already verified your ID. You should be able to continue with the second step of the verification by clicking on the green 'Start Chat' button in the Settings > Identity Verification. For more information on the verification, check out this help article.
I would like to verify my ID. I haven't been asked for it yet though. But the problem is I can't find any link to get started.
Where can I find the ID verification link?
At the moment you don't have any pending verifications. Once you`re required to verify your profile our team will reach out to you directly, with detailed instructions. Thank you.
I Would like to verify my identity via video call however when I click the link in the notification I'm directed to this page. How can I schedule this call ASAP so my work isn't interrupted?
Please refer to this ticket for more information regarding the verification process, where our team already shared tips about using a device with a connected camera and microphone for the verification process. Use the link provided in the ticket and our agent will guide you through the process!
Actually, upon checking my video verification settings I found that I have been verified already however I still have the request/temporary hold.
How can I fix this situation?