ID Verification

[shohel95]

Hi there,

I would like to verify my ID.  I haven't been asked for it yet though. But the problem is I can't find any link to get started.

Where can I find the ID verification link?

Thanks much for your time.

[egaruth]

Hi Haroon, 

Thank you for reaching out to us. I checked and it looks like your ID document is currently under review. Please allow more time for our team to review your case they will let you know if they need any additional information. 

Additionally, feel free to check out this help article for the list of acceptable documents for verification.

[86ad9a14]

Hi I'm Mou Rahman

I want id verification by video chat. When will I get the video call interview?

Thank You

[luiggi_rosado]

Hi Mou,

Just like Aleksandar mentioned, I checked and it doesn't look like you are required to complete any verification at the moment. The team will let you know if there is a need for any verification in the future.

Thank you.

[rhizapagdanganan]

hello , I would like to know if my account is already verified, please. Thank you

[tinker_bell3]

Hi Rhiza,

At this time, only earning freelancers are required to earn the “Identity Verified” badge. If you become eligible, we will notify you when you log into your Upwork account.

[dr_abdoelmahy]

Hi

I had an account in Upwork and it has suspended and it was verified and I open a new one so  I need to close the suspended account and  verify my new account, please contact me soon

[andregutierrez22]

Hi Abdelrahman,

Could you please click on my picture next to this post and send me a private message with more info about the account you need help with?

Thanks!

[dr_abdoelmahy]

I want to close all another account this is my only account

[84a4d47b]

Hi my name is Vasiliy

[egaruth]

Hi Vasiliy,

I checked and it doesn't look like you are required to complete any verification process at the moment. Only earning freelancers are eligible/required to earn the “Identity Verified” badge. If you become eligible/required, we will notify you when you log into your Upwork account.

[artistsunil]

Hi there,

I would like to verify my ID.  I haven't been asked for it yet though. But the problem is I can't find any link to get started.

Please give me a solution to it.

Thanks

[andregutierrez22]

Hi Sunil,

It doesn't look like you need to verify your account yet. Please know that verification cannot be requested, but is slowly being rolled out to users of Upwork. If the team finds the need to verify your account, you will be notified through an email, or through a notification in your account with more information on how you can complete the verification process. 

[rajpoot_wasif]

how i get id verification badge?

[luiggi_rosado]

Hi Wasif,

I checked and it doesn't look like you are required to complete any verification at the moment. The team will let you know if there is a need for any verification in the future.

[phototsetsi]

I’m ready to make verification by camera

[g_vasilevski]

Hi Tzvetomir,

To complete your pending verification go to Settings > Identity Verification and click on the green button on your end. Thank you.

[7220a5c5]

my account has been suspended. 

[egaruth]

Hi Mamun,

I shared your report with the team handling your case and one of our agents will follow up with you on your support ticket as soon as possible to assist you further. 

[mim222]

i need my id verification

[luiggi_rosado]

Hi Tanvir,

Just to confirm, are you having trouble completing the verification process? If so, can you share more details of the issue you're experiencing so I can better assist you? You can always try clearing your browser cache and cookies or use a different browser to see if the problem persists. 

[b47f9fe0]

hello

[b47f9fe0]

I want id varification 

[andregutierrez22]

Hi Get,

I can see you were able to submit a support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.

[ankurkum93]

Hello, Dear Avery ..!

Yesterday,  I creatd my upwork account as a freelancer

I came from India to study in university of Italy.
I have the italian Residence permit, visa and Indian Passport.

Using these documents I am going to complete the id verfication when you want.
Is it possible for me to complete the verification?

If you kindly tell me about it,  I will be pleased to know this information.

I am a newbie on this platform and request you to kindly help me. I have heard about Upwork.com from my friends and I have good skills in web development.

Duly, I want to work on this platform.

Please help me

Yours thankfully

Ankur Kumar

[bstojadinovic]

Hi Ankur,

I checked and it doesn't look like you are required to complete any verification process at the moment. The team will let you know if there is a need for any verification process in the future. You can check this help article for more information about Verification processes on Upwork and required document for those. 

Thank you.

[xanaduartstudio]

I'm having trouble uploading my dl ID it says the name does not match my profile and it does. Now its locked me out and I need to speak to customer service. Ahhhhhhhhhhhh!

[bstojadinovic]

Hi Margaret Marie,

We'll have one of our agents reach out to you via a support ticket to assist you with your verification process.

Thank you for reaching out to us. 

[j_perez_valencia]

I am from Colombia. I have some troubles in approving my ID card. They always say 'We're reviewing your documents and will get back to you within 1 business day' and after a few hours, I need to upload ID card again.(I think I am failed)

I have tried several times but no result yet. The front side of my ID card has no date but back side has got it. Is this problem? Please help me.

[bstojadinovic]

Hi Julian Esteban,

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?

Let us know if the issue persists.

Thank you.

[j_perez_valencia]

Hi, I followed your guide(clean the cache) but still has same errors. Please check my account and let me know how I can approve my ID card.

[bstojadinovic]

Thank you for following up, Julian Esteban.

One of our team members will reach out to you directly via a support ticket to assist you with your verification process. 

Edited to add:

Please upload the backside of your  ID, the one which has the Date of Birth info. Our team will review it and update you shortly with more information.

Thank you!

[pritha90]

Hi I want to do my identiity verification thorugh video call. I have got the link. But no one is allowing me to join the call. I was having a chat with  **Edited for Community Guidelines**

I was given thie below link to join:

**Edited for Community Guidelines**

But upon clicking the link no one is joining it.

I have a deadline of 15 th September, 2020  and currently I am working for my first assignment in Upwork.

Kindly help me to complete my identity verification.

[djondinium]

Hi Pritha,

I'm sorry to hear about this. One of our team members will follow up on your support ticket very soon to assist you further.

Thank you.

[86ad9a14]

Hi I'm Mou **Edited for Community Guidelines**

I would like to verify my ID.  I haven't been asked for it yet though. But the problem is I can't find any link to get started.

Where can I find the ID verification link?

Thanks much for your time.

[djondinium]

Hi Mou,

It doesn't look like you need to verify your account yet. Please know that verifications cannot be requested, but is slowly being rolled out to users of Upwork. If the team finds the need to verify your account, you will be notified through an email, or through a notification in your account with more information on how you can complete the verification process.

Thank you.

[maryamilmi]

Dear Bojan,

I talked to one of the agents named Renee via google meet, yesterday and she asked some questions and then said that ok it is done now, and the meeting ended. But, my profile is still showing verify your identity alert:

Verify your Identity by 09-01-2020 UTC to continue winning jobs on Upwork. Get started.

What should I do? I don't want my account to be put on hold and I need confirmation for the success of the video verification process that I went through. 

[djondinium]

Hi Ilma,

I will look into this further and will get back to you once I have more information.

Thank you.

[djondinium]

Hi Ilma, 

Thanks for waiting patiently. One of our team members will reach out to you directly with more information.

Thank you.

[ahsanbhutta68]

Dear whenever I submit any proposals. I have received a message link expired, Anyone has solutions to my problem 

[bstojadinovic]

Hi Ahsan,

We'll have one of our agents reach out to you via a support ticket to assist you with your account status. 

Thank you for reaching out to us.