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ID Verification

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Active Member
Mayur M Member Since: Jan 23, 2020
31 of 1,110

Can you check mine please

I am getting this strange error

 

We are sorry! We are experiencing a technical problem and cannot process your request right now. Please try again in a minute.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
32 of 1,110

Hi Mayur,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. Thank you.


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Active Member
Tarmah I Member Since: Sep 11, 2018
33 of 1,110

Hi Sir, 
I have given a video call 4 days ago and submitted documents but still my profile is not verfied . Any suggestions ? 

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
34 of 1,110

Hi Tarmah,

 

I’ve shared your concern with the team. One of our team members will reach out and assist you directly via a support ticket. Thank you!


-Joanne
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Active Member
Nikola D Member Since: Mar 22, 2019
35 of 1,110

Hello,

I would like to verify my ID.  I haven't been asked for a week yet though. But the problem is I can't find any link to get started.

Where can I find the ID verification link?

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
36 of 1,110

Hi Nikola,

 

One of our team members will resend the ticket to you as soon as possible with detailed instructions on how to complete this short process. Thank you.


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Active Member
Miso P Member Since: Nov 1, 2019
37 of 1,110

Hi,

 

I did video verification before 7 days ago. I would like to verify my ID and get the badge. I think it's more easier to get a job with a badge. I don't have any option it my settings to verify the ID. How can I do that?

 

Thank you

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
38 of 1,110

Hi Miso,

 

At this time, only earning freelancers are eligible/required to earn the “Identity Verified” badge. If you become eligible/required, we will notify you when you log into your Upwork account to complete the verification process by uploading a non-expired government-issued photo ID and meeting with us for a short video call. After we’ve confirmed your identity, the new badge will be displayed on your profile. 

 

Thank you!


~ Bojan
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Active Member
Dillan W Member Since: Jul 28, 2019
39 of 1,110

Hi I want to verify my account but it asks me for passport, but I only have my Drivers licence and Government ID.

 

Please help.

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
40 of 1,110

Hi Dillan,

 

To complete the identity verification for earning an Identity Verified badge, you will need to 

 

  1. Provide a valid government-issued ID
  2. Complete a video verification call

Here's the help article for more information. Could you please confirm where you found the information that a passport is required? Thank you.


-Joanne
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