I have uploaded ID again and bill doc for reviewing my account.
But I have not received any answer yet.
I want to know the results as soon as possible.
If not, I can lost one offer received from my client.
Please help me.
Once the review is completed our team will update your ticket and assist you further. Just to confirm, I`ve also escalated your concern to our team.
If you have any additional questions, feel free to follow up on your ticket directly. Thank you.
At the moment you don't have any pending verifications. Once you become eligible/required our team will reach out to you via email with detailed instructions on how to complete your verification.
Hello there my account was suspended because it need to be verified by financial statement or bills i did upload some old bills it did't work then now i have new documents i need to upload but i don't know where to upload them or how thank you.
It's been a very long time since I tried using this site; I had created this account back when it was still oDesk and forgot about it until now.
Having unshelved said account, I'm still wondering about the verification process. Anything I should expect now?
Thanks for reaching out to us. I checked and it seems that you aren't required to complete any verification process at the moment. The team will let you know if there is a need for any verification process in the future. Meantime, you can check these help articles for more information about the verification processes on Upwork.