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ID Verification

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Active Member
Tarmah I Member Since: Sep 11, 2018
41 of 1,191

Hi Sir, 
I have given a video call 4 days ago and submitted documents but still my profile is not verfied . Any suggestions ? 

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
42 of 1,191

Hi Tarmah,

 

I’ve shared your concern with the team. One of our team members will reach out and assist you directly via a support ticket. Thank you!


-Joanne
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Active Member
Nikola D Member Since: Mar 22, 2019
43 of 1,191

Hello,

I would like to verify my ID.  I haven't been asked for a week yet though. But the problem is I can't find any link to get started.

Where can I find the ID verification link?

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
44 of 1,191

Hi Nikola,

 

One of our team members will resend the ticket to you as soon as possible with detailed instructions on how to complete this short process. Thank you.


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Active Member
Miso P Member Since: Nov 1, 2019
45 of 1,191

Hi,

 

I did video verification before 7 days ago. I would like to verify my ID and get the badge. I think it's more easier to get a job with a badge. I don't have any option it my settings to verify the ID. How can I do that?

 

Thank you

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
46 of 1,191

Hi Miso,

 

At this time, only earning freelancers are eligible/required to earn the “Identity Verified” badge. If you become eligible/required, we will notify you when you log into your Upwork account to complete the verification process by uploading a non-expired government-issued photo ID and meeting with us for a short video call. After we’ve confirmed your identity, the new badge will be displayed on your profile. 

 

Thank you!


~ Bojan
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Active Member
Dillan W Member Since: Jul 28, 2019
47 of 1,191

Hi I want to verify my account but it asks me for passport, but I only have my Drivers licence and Government ID.

 

Please help.

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
48 of 1,191

Hi Dillan,

 

To complete the identity verification for earning an Identity Verified badge, you will need to 

 

  1. Provide a valid government-issued ID
  2. Complete a video verification call

Here's the help article for more information. Could you please confirm where you found the information that a passport is required? Thank you.


-Joanne
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Active Member
Larry L Member Since: Oct 5, 2019
49 of 1,191

Hi Joanne,

 

Is government verification ID is the only ID I can provide? As far as I understand I can provide my international passport as a verification ID and it will be enough. Is that correct?

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
50 of 1,191

Hi Larry,

 

I checked your account and see that you already have an open ticket regarding your concern with the acceptable documents for ID verification. One of our team members will update your ticket and provide you with more information. Thanks!


-Joanne
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