Could you please share more information with us about your request so that we can assist you accordingly or have the correct support team assist you?
This name is listed on your profile or primary payment method.Name is mismatched as the card i enter belongs to my fatherHow can we changed mismatched Full Name on Id Verification which isnt mine
Just to clarify, are you referring to adding a payment method?
At the moment you don't have any pending verifications on your end. Please keep in mind that once you have a pending verification you will need to submit your own ID. Thank you.
Hello, I had a problem verifying my ID because it gives an error message that it's unsupported. I only have a temporary ID slip issued by the government but it wasn't accepted by upwork. I need to solve this problem before11/28/2019 UTC, or my account risk been put on hold. What can I do please?
Thanks for reaching out to us. I checked and it seems that your verification is still pending. Please allow more time for the verification to be completed and our team will reach out to you with the results.
Feel free to upload your National ID Card. If our team needs any additional information, they will reach out to you directly and guide you further thought this process.