I checked and it seems that one of our team members already reached out to you directly via a support ticket with more information on acceptable documents for your verification. Please consider following up on your open ticket and kindly communicate with our team through that ticket if you have any questions, in order to keep all the information in one place so that our team can assist you more effectively.
Hi! Help me please! I wanted to purchase connects tonight, but I didn’t have credit card. So I added my boyfriend’s, his name is Mingze, Li. Obviously, it is not to be allowed. Then, a system information prompted: Some of your services are temporarily hold on. And leaded me to verify my identity. But when I get start, the name in the form is Mingze, Li, that credit card’s owner. I can’t change name!! Could you tell me what should I do now? (I have received identity and video verification, and I have successfully passed. )
**Edited for community guidelines**
Hello Sir, i am motiur i am professional logo and branding designer. last time i can not verify my account , because i lost my internet connection . so can you please again start a verification.
It looks like you are not yet required to verify your identity. If the team finds the need to verify your identity, they will reach out to you through an email, or through a notification in your account.
Hi I am having issues with my ID Verification. I've uploaded multiple different pictures of my ID and non of them have been accepted. How can I verify my id so I can start working.