Thank you for the reply Avery. They sent me an email requesting I upload my ID along with detailed instructions to do so under settings. However, when I go into the settings there is no identity verification link. I am also receiving messages stating they are awaiting me to complete the verification.
I checked the link provided in your support ticket and it's working on our end as expected. May you please clear your cache and cookies or log in with another browser to check if you`re able to use the verification link provided in your support ticket. Once you initiate the process our agent will follow up to guide you through the process and advise you directly about any of your concerns.
Let us know if the issue persists.
Please help me!
After i have video call for ID verification , all of my proposals move to archived? and when i click in several job in the platform said : Withdrawn: Job application is cancelled by Upwork
What i can do for my proposals come back?
Thank you so much.
Unfortunately, you won't be able to return your proposals, you will need to send new proposals if you would like to apply for the same jobs again. Thank you.
I received an error "We were unable to authenticate your ID" when attempting to verify my location with a valid US ID. My account was suspended.
The Rising Talent status is assigned automatically when a freelancer meets the requirements listed here. This process is working as designed and we can't specify a reason why a freelancer is or isn't eligible for receiving the Rising Talent badge. Once you qualify, you should receive a notification letting you know.