I'll go ahead and follow up with the team handling your case and you can expect to receive an update on your ticket directly. Thank you for your patience.
Hello Upworkers, today i got this notification on feed "Get an Identity Verified badge to help build trust with your clients. Get started." when i click on "Get started" i already did ID and Video verification successfully and it's ticked with green marks so how can i get Verified Badge on my profile now?
Yesterday I got a notification that says verified your Upwork profile by uploading National ID card(I have done the video call verification). Then I am preparing my National ID card. But today the option of profile verification is gone. I checked the settings option. I didn't find it.
So, how can I verify my Upwork profile now?
Thanks for your question. In the process of gradually rolling out the option to add the “Identity Verified” badge to more freelancers, we have run into an internal bug. As a result, this option was given to more freelancers than anticipated. To correct this, some freelancers who were just invited to go through the process to get the badge might not be able to do so right now. We apologize for the premature alert; we’ll give you this option again as soon as possible if you are eligible.