i tried to verify my account but i cannot find identity verification in the settings. I havent been told to verify my account but i want to in order for my profile to look more appealing. could you please guide me on what to do and how to verify my accoun
At the moment freelancers can't request a verification from their end. Once you're required to verify your profile our team will reach out to you directly with detailed instructions. Thank you.
In my country, it is very difficult to get a credit card without having so much money in your account and have a good history of the bank account. So i don't have a bank account and had to buy connects to continue working so i bought some connects with my cousin's bank account and removed his account from the billing methods. Now it is asking me yo verify your id but the name it is showing on the top is not mine, it's bank account holder name which i have to match by uploadi governement id card. The reference is shown in the picture.
I couldn't find any email, so i am writing here. Kindly help me out so that i can work smoothly again.
**Edited for Community Guidelines**
Thanks for reaching out to us. I followed up with the team handling your case and you should be all set now. Let us know if you need further assistance.
I have uploaded ID again and bill doc for reviewing my account.
But I have not received any answer yet.
I want to know the results as soon as possible.
If not, I can lost one offer received from my client.
Please help me.
Once the review is completed our team will update your ticket and assist you further. Just to confirm, I`ve also escalated your concern to our team.
If you have any additional questions, feel free to follow up on your ticket directly. Thank you.
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