Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

ID Verification

Community Guru
Riri A Member Since: Jul 21, 2018
81 of 505

Hi Jane,

 

I have moved your post to this thread as this is related. Please see previous responses.

 

Thanks for reaching out to us. In the process of gradually rolling out the option to add the “Identity Verified” badge to more freelancers, we have run into an internal bug. As a result, this option was given to more freelancers than anticipated. To correct this, some freelancers who were just invited to go through the process to get the badge might not be able to do so right now. We apologize for the premature alert; we’ll give you this option again as soon as possible if you are eligible.


Let us know if you need anything else. 

~ Riri
Ace Contributor
Noor A Member Since: Oct 20, 2018
82 of 505

Why still not showing "Identity Verified Badge" on my profile even i have submitted "ID" and have done video call already on 2018-12-17?

Community Guru
Petra R Member Since: Aug 3, 2011
83 of 505

Noor A wrote:

Why still not showing "Identity Verified Badge" on my profile even i have submitted "ID" and have done video call already on 2018-12-17?


Because Upwork claim that this "verify your identity with ID documents and a video call and get a blue tick" stuff is somehow different to the previous "verify your identity with ID documents and a video call" process.

So you won't get a blue tick unless you are invited to go through the whole thing AGAIN.

 

I was not only fully verified twice, I even had a background check done.

Yet they STILL expect me to go through that nonsense again just to get some stupid blue ticky-badge and I am so irrited and offended by that - I am going to ignore it and they can take their blue tick badge and do whatever they like with it. Upwork know perfectly well who I am and I have jumped through enough hoops.

 

Ace Contributor
Noor A Member Since: Oct 20, 2018
84 of 505

Petra R.

I agree with you. even i have got notification about this verification twice but when i get stared here was no option for again verfication as my Identity was already done. Upwork have all information about each profile so they need to just put new things on profiles of freelancers if want to update it, it's really a offenssive  to repeating things which have done already.

Community Guru
Petra R Member Since: Aug 3, 2011
85 of 505

Noor A wrote:

... it's really a offenssive  to repeating things which have done already.


I verified TWICE - actually THREE times, I just remembered the verification I did when I started to work with an Enterprise client, then again with a background check when I entered payroll with an Enterprise client.  

I have been a constant presence here, Upwork know me as well as I know Upwork, and now I am supposed to jump through hoops for a tick?

Not.Going.To.Happen.

 

They can keep their blue tick.

 

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
86 of 505

Hi Noor,

 

Thanks for your question and for taking the time to verify your identity. Some badges will not display immediately due to an error in our system. Our engineers are working to correct this and your badge will be added as soon as possible. Thanks for your patience!

~ Aleksandar
Untitled
Community Guru
Petra R Member Since: Aug 3, 2011
87 of 505

Aleksandar D wrote:

Hi Noor,

 

Thanks for your question and for taking the time to verify your identity. Some badges will not display immediately due to an error in our system. Our engineers are working to correct this and your badge will be added as soon as possible. Thanks for your patience!


So you are saying people who underwent the process before (months ago, such as in December LAST YEAR  like Noor) will have their badges added automatically, and the previous information given by moderators that it is "a different process" was false?

 

Ace Contributor
Noor A Member Since: Oct 20, 2018
88 of 505

Aleksandar D.

thanks for your response! as It have been already 4 months that i have completed my verification process and now again it have been almost 4 days that i got this notification again to verify identity so, it should be directly add this badge as i have done already all these processes. I hope it would be solved asap.

Thanks!

Active Member
Bhavik P Member Since: Mar 16, 2019
89 of 505

Hello,

I'm new on Upwork and can't find any option to upload my Government issued ID in settings.

 

Is there any other way I can do this?

 

Thank you

Ace Contributor
Dimitri H Member Since: Feb 9, 2018
90 of 505
TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS