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Please see the attached images. I've been prompted to verify my identity and when I clicked on the "Get Started" link, I can see a name locked, which is not mine and is of my brother. I don't remember when and for what I used this name for. I have however submitteed my actual Gov ID Card for verification that is in my name. My profile name is Malik Ali Zain.
Hello there, I am Muhammad Hammad And I have created my profile on Upwork and after approve of my account I visited the payment method option to add my payment method I add Payoneer account as a method but after saving my data I got a message: Some of your services are temporarily on hold would love to get you up and running again on Upwork. But first, we need you to take a few minutes to verify your identity. Click “Get Started” below to begin or “Learn More” for details. Thank you! GET STARTED or LEARN MOREPlease help me with this problem. Thanks In advance
hi, I was removing my bank account in the payment method and when entered the new bank account I got an alert that my account is being reviewed, and when I tried to verify my identity I didn't find an ID section it just said - visa or passport I don't have those and it's a national holiday here in Egypt for 4 days so I can apply for a passport - so I'm 20 and I have only me Egyptian ID - what can I do to solve this . I am really upset due to this. I worked really hard to get my reputation on Upwork