ID isn't being recognized
09-13-2017 09:08 AM
I have my tax id information, recent bank statements but no US photo id. Only mexican photo ids.
I have lived in Texas for 4 years, can you please help me verify my residence? Please!
09-13-2017 10:49 AM Edited 09-13-2017 11:06 AM
Users need to provide a form of required ID in order to verify their location. It can be State ID, Driver's License or Passport.
09-18-2017 06:11 AM
I also am having issues with the same thing, only it may be my middle name causing the issue. I cannot for the life of me figure out how to contact customer service. Whenever I go through the help to attach the image, it takes me to looking at the FAQ and forums but not actually submitting for assistance. Can comeone assist with this?