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9268002e
Community Member

ID verification, my country isn't listed

Hello,
I want to verify my ID by uploading my ID Card but my issuing country (Mauritania) isn't listed there. What to do?
Could you add it to the list?

Thank you in advance,

 

 

The list of countries whose name begins with "Ma"Pays.jpg

3 REPLIES 3
g_vasilevski
Retired Team Member
Retired Team Member

Hi Saad,

 

Could you try to type your country in the "Country" field? I just checked this and was able to locate your country. Thank you.

~ Goran
Upwork

Hello Mr. Goran, thanks for the fast reply,

I just want to point out that it's not a "text field" were i can type an entry in the issuing country menu but a scrolling list so the available choices are already predetermined and Mauritania is not there 😞

Saad, 

 

Could you please select the closest country to yours from the list and submit your ID for verification? That way the verification request will still be submitted to the team and they'll be further assisting you with the process. 

~ Valeria
Upwork
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