Jan 10, 2020 11:44:43 PM by Mahmoud N
Jan 11, 2020 04:33:06 AM by AleksandarD A
Hi Mahmoud,
Please bear with us as this may take a little time to get information since we’re waiting on a response from another team. We appreciate your patience and will update you as soon as possible.
Thank you.
Jan 11, 2020 08:04:19 AM by AleksandarD A
Hi Mahmoud,
I'm sorry for the delay in getting a response to you. I followed up with the team handling your case and your ID document is verified. You can continue with the video verification by going to Settings > Identity Verification or by clicking the green link 'Get started' on the notification.
Thank you.
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