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mahmoudn00r
Community Member

ID vertivication

I have a valid governmental ID which I use it in my country and the website didn't accept it. Any help?
2 REPLIES 2
djondinium
Community Manager
Community Manager

Hi Mahmoud,

 

Please bear with us as this may take a little time to get information since we’re waiting on a response from another team. We appreciate your patience and will update you as soon as possible.

 

Thank you.

~ Aleksandar
Upwork
djondinium
Community Manager
Community Manager

Hi Mahmoud,

 

I'm sorry for the delay in getting a response to you. I followed up with the team handling your case and your ID document is verified. You can continue with the video verification by going to Settings > Identity Verification or by clicking the green link 'Get started' on the notification.

 

Thank you.

~ Aleksandar
Upwork
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