IELTS score- pending verification for months

[rashelmiah]

I've added my IELTS (Academic) certificate some 6 months ago. It's still pending verfication. I've added my IELTS (General) certificate some 15 days ago. It's also pending verification. I've contacted upwork support couple of times with no positive outcome- customer support still marked my issue as solved.

I would highly appreciate it if Upwork resolves the issue as soon as possible.

[LuiggiR · Accepted solution]

Hi Md. Rashel,

Thanks for reaching out and I'm sorry to hear your certifications are still pending. I've escalated your concern to the relevant team and I can confirm that it should now show approved for you. Thanks again for your patience and don't hesitate to let us know if you need further assistance.

[rashelmiah]

Yes, my issue has been resolved. Thanks for your help.