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Adam's avatar
Adam K Community Member

IP address change

Hello.

I recently changed my IP address and now everytime I log in, it says that the device which I am signing in from in not recognized and everytime I need to answer the security question. I am still living at the same country a city but just needed to sign a new contract with my ISP and because of that the IP address changed. That is all.

Can please somebody help me to resolve this.
Thank you.

ACCEPTED SOLUTION
Goran's avatar
Goran V Retired Team Member

Hi Adam,

 

One of our team members will reach out to you via ticket as soon as possible and will assist you further. Thank you.

~ Goran
Upwork

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2 REPLIES 2
Goran's avatar
Goran V Retired Team Member

Hi Adam,

 

One of our team members will reach out to you via ticket as soon as possible and will assist you further. Thank you.

~ Goran
Upwork
Adam's avatar
Adam K Community Member

Thank you Goran. Hope it will be resolved because this stuff is kinda annoying.