Id verification

ua3168 · ‎03-10-2021

I have uploaded a pic of my government id for verification but there is no response?
Upwork ask to upload when I treid to buy bids?
Another question I have that can I buy connects from my friends card my card is not working right now?

JoanneP · ‎03-10-2021

Hi Usman,

We've followed up with the team about the documents you have submitted. We'll provide an update here once we have more information.

~ Joanne

ua3168 · ‎03-10-2021

Thanks
I am waiting
and you didn't answer my second question?

g_vasilevski · ‎03-10-2021

Hi Usman,

In order to be able to purchase Connects, you will need to add a Billing Method. Thank you.

~ Goran

AveryO · ‎03-11-2021

Hi Usman,

I apologize for the delay as we had to wait on another team to get more information regarding your account concern. Please know that this has already been resolved. You may also refer to this support ticket from the team for more information, or if you have any follow up questions regarding this concern.

Let us know if our team can assist you further anything!

~ Avery