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asimbhatti1001
Community Member

Identity Badge verification.

I just verified my identity after my first contract and got a congratulatory email for the Id verification badge and the badge is still shown on my profile.

asimbhatti1001_0-1669122099576.png

 

But I don't know why still this error appeared to confirm the identity. Is this any bug? Kindly help me out I'm just worried about it.

asimbhatti1001_1-1669122131258.png

 

4 REPLIES 4
egaruth
Moderator
Moderator

Hi Muhammad, 

 

Thank you for reaching out to us. I checked but I could not replicate the issue you experience. Could you please clear your cache and cookies or log in with another browser to check if you are still seeing it on your end?

 

~ Nikola
Upwork
de9e5957
Community Member

Hi Nikola,

I have applied for Identity verification but its taking too long.

 

I don't want my account to be suspended.

asimbhatti1001
Community Member

I cleared all my cache and cookies but still, this error does not go. Even in my mobile app, this error appears.

Hi Muhammad,

 

Thank you for your response and confirmation. I have escalated your report to the appropriate team for further review and assistance. Please expect one of the team members to reach out with more details and assistance via a support ticket here. We seek your patience and utmost understanding while sorting this out for you. 

 

~ Arjay
Upwork
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