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Identity Badge

mohamedali-ahmed
Active Member
Mohamedali A Member Since: Feb 11, 2021
1 of 2

Hi There. I already completed the identity verification steps and did the video call. After few minutes I earned the badge. I understand Upwork will ask frequently to upload the ID, I have no issues with that. They requested me to submit the ID again but the problem is I can't found my issuing country anymore when I tried to upload and also for my Upwork account I used my first name and last name as written on the site but In my passport, my full name includes a middle name. I always use my first name and last name for all legal documents. I need help with this problem.
Thanks.

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
BEST ANSWER
2 of 2

Hi Mohamedali,

 

I can see that you already have an open ticket regarding this issue. One of our agents will update your ticket and assist you further. 

~ Joanne
Upwork

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