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Re: Identity Verification When Transgender

Active Member
Lev K Member Since: Mar 8, 2018
11 of 51

Hello!
Please contact me as well, I am having the same issue. Thank you!

I want to let you know that my name in ID  and in Upwork profile are different because I’m a transgender. Unfortunately, my documents are not changed yet to meet my gender identity. It's a long and complicated process in my country. I really hope that a Upwork marketplace is a tolerant place for people of any gender identity. Thanks for understanding.

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Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
12 of 51

Hi Lev,

 

We'll definitely be able to accommodate your request and assist you with verifying your identity. Please send me a private message by clicking on my photo to confirm you're referring to the verification process related to getting the identity verification badge on your profile, and I'll follow up to advise you further.

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Active Member
Sonjia S Member Since: Apr 25, 2019
13 of 51
Can I get someone to reach out to me as well. I just submitted my verification documents and need to use my preferred name as well. Thanks
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Moderator
Avery O Moderator Member Since: Nov 23, 2015
14 of 51

Sure, Sonjia. I'll send your account information with the team so that they can get in touch with you and assist you with your verification. 

ETA: Looks like the team has reached out to you through a support ticket already. Let us know if you go through any issues and our team will be happy to assist you further.


-Avery
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Active Member
Kay V Member Since: Aug 5, 2019
15 of 51

Glad I found this thread, I have the exact same situation (usefully enough my preferred name, Kay, is the first letter of my legal name since I had a large body of work before I came out). Could someone get in touch with me about this as well? Glad to hear you guys are good about this, I was almost in tears when I read it because I've learned to expect terrible treatment about this. 

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
16 of 51

Hi Kay, 

I'm glad to know that you find some form of comfort on this thread. Heart

 

I will go ahead and share your account information with the team so that someone can get in touch with you and assist you with your concern. 


-Avery
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Active Member
Mark Jun O Member Since: Dec 26, 2019
17 of 51
Hi,

I need help with using my preferred name. I am really not comfortable using my legal name. Thank you so much and more power.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
18 of 51

Hi Mark,

 

I can see that your name change request was approved. One of our team members will also reach out to you via ticket and assist you further if it's needed. You can access your tickets on this Link. If you have any additional questions let me know, thank you.


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Active Member
April B Member Since: Feb 28, 2020
19 of 51

Please contact me regarding this issue. Thanks!

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
20 of 51

Hi Jeffrey,

 

Thanks for reaching out. One of our agents will reach out to you via a support ticket and will assist you further with your request. 


-Joanne
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