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Name Mismatch - Transgender

charliefitz
Active Member
Charlie F Member Since: Sep 25, 2019
51 of 113

Hello! Could someone please also help me to verify my identity as a transgender person who goes my a different name than that on my bank account. Thank you so much. 

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
52 of 113

Thank you for reaching out to us, Charlie.

 

One of our team members will reach out to you directly via support ticket to assist you with your request. 

~ Bojan
Upwork
charliefitz
Active Member
Charlie F Member Since: Sep 25, 2019
53 of 113

I contacted support about my status as a transgender freelancer and was told via email:

 

**Edited for community guidelines**

 

The wesbite article however says:

 

**Edited for community guidelines**

 

Can anyone help me with this? 

 

 

 

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
54 of 113

Hi Charlie,

 

I apologize for the inconvenience this caused. I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible.

 

Thank you for your patience.

~ Bojan
Upwork
milo_o
Active Member
Mary O Member Since: Dec 19, 2019
55 of 113

Hello. I'm transgender. Changing my legal name is a long, complicated, and expensive process. I use the name "Milo" on all personal and professional communications, and the only people who know the name "Mary" are my medical providers and...Upwork clients. I've been trying for months to get my name changed to Milo. I see that you've helped other transgender freelancers with this issue (https://community.upwork.com/t5/Freelancers/Identity-Verification-When-Transgender/td-p/505526/page/...) but everyone I've spoken to so far has been unwilling to help. Can someone please help me get my name changed on Upwork?

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
56 of 113

Hi Mary,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your request. 

 

Thank you for reaching out to us. 

~ Bojan
Upwork
misswatts
Active Member
Erin P Member Since: Jan 25, 2020
57 of 113

Hi. I just linked my bank account information with Upwork to get paid for my future jobs. I'm a transgender and I have a name mismatch as the name appears on my bank account is different with my preferred name. I'm aware I have to contact a support to request for a manual name review but I can't figure out how. Please help. Thank you.

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
58 of 113

Hi Erin,

 

Thanks for reaching out to us. I shared your concern with the rest of our team and one of our agents already reached out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
Upwork
6736f979
Active Member
Sev V Member Since: Feb 3, 2020
59 of 113
Hi there,

I have the same concern. May I request assistance as well?
aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
60 of 113

Hi Sev, 


I've shared your concern with the Customer Support Team and they will reach out to you to assist you further. 


~ Avery
Upwork
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