I apologize for the inconvenience this caused. I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible.
Thank you for your patience.
Hello. I'm transgender. Changing my legal name is a long, complicated, and expensive process. I use the name "Milo" on all personal and professional communications, and the only people who know the name "Mary" are my medical providers and...Upwork clients. I've been trying for months to get my name changed to Milo. I see that you've helped other transgender freelancers with this issue (https://community.upwork.com/t5/Freelancers/Identity-Verification-When-Transgender/td-p/505526/page/...) but everyone I've spoken to so far has been unwilling to help. Can someone please help me get my name changed on Upwork?
Hi. I just linked my bank account information with Upwork to get paid for my future jobs. I'm a transgender and I have a name mismatch as the name appears on my bank account is different with my preferred name. I'm aware I have to contact a support to request for a manual name review but I can't figure out how. Please help. Thank you.
Learn more about our awesome Community member Andrei!Learn More
Over the next few weeks you may notice changes to Job Search filters that include the option to filter jobs by an hourly rate range and filter for jobs requiring multiple freelancers.Learn More
We are excited to share a new offering to enable freelancer job referrals (beta). This will provide the option to refer another freelancer on Upwork when you decline a job invite.Learn More
Having a professional profile is essential to attracting clients, highlighting your skills, and winning projects. Come and learn how to make your profile stand out on Upwork!Learn More