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Identity Verification When Transgender

Active Member
Clay S Member Since: Nov 10, 2019
61 of 84

Hello, I have the same question! Can I please receive some support? Thank you!

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
62 of 84

Hi Clay,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your request. 

 

Thank you for reaching out to us. 


~ Bojan
Untitled
Active Member
Antonia Jade M Member Since: May 17, 2020
63 of 84

Hello! I have the same issue as the other respondents in this thread. I'm a transgender freelancer who would prefer not to publicly display my legal name. Could you please send me a support ticket? Thanks!

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
64 of 84

Hi Jade,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
Untitled
Active Member
Michael H Member Since: Jun 18, 2020
65 of 84

So I'm the same as everyone else here. I go by Michael, but when I tried to set up my payment information there was, of course, a mismatch. Who should I contact?

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
66 of 84

Hi Michael,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your request.

 

Thank you for reaching out to us. 


~ Bojan
Untitled
Active Member
Ryan S Member Since: May 23, 2020
67 of 84

Ah thank you Smiley Happy

Active Member
Mae A Member Since: Sep 27, 2020
68 of 84

hi, i am transgender and i don't feel comfortable using my deadname. upwork demand official id verification and it is hard for transgender people in egypt as is to change our names on official documents. i can send the official document and verify that it's me via video call. but, is it possible for upwork as an inclusive community to help me not use my dead name on the platform here? thank you.

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
69 of 84

Hi Mae,

 

Thanks for reaching out to us. I checked and it seems that you already created a support ticket for your name and ID verification concern. I will follow up with the team and you can expect an update very soon.

 

Thank you.

~ Aleksandar
Untitled
Active Member
Lazarus T Member Since: Oct 15, 2020
70 of 84

I'm a transgender freelancer and I'd also like to use my preferred name as much as possible with clients. Thank you for any help you can provide!

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