Identity Verification When Transgender

[Clay S]

Hello, I have the same question! Can I please receive some support? Thank you!

[Bojan S]

Hi Clay,

We'll have one of our agents reach out to you via a support ticket to assist you with your request. 

Thank you for reaching out to us. 

[Antonia Jade M]

Hello! I have the same issue as the other respondents in this thread. I'm a transgender freelancer who would prefer not to publicly display my legal name. Could you please send me a support ticket? Thanks!

[Aleksandar D]

Hi Jade,

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

[Michael H]

So I'm the same as everyone else here. I go by Michael, but when I tried to set up my payment information there was, of course, a mismatch. Who should I contact?

[Bojan S]

Hi Michael,

We'll have one of our agents reach out to you via a support ticket to assist you with your request.

Thank you for reaching out to us. 

[Ryan S]

Ah thank you

[Mae A]

hi, i am transgender and i don't feel comfortable using my deadname. upwork demand official id verification and it is hard for transgender people in egypt as is to change our names on official documents. i can send the official document and verify that it's me via video call. but, is it possible for upwork as an inclusive community to help me not use my dead name on the platform here? thank you.

[Aleksandar D]

Hi Mae,

Thanks for reaching out to us. I checked and it seems that you already created a support ticket for your name and ID verification concern. I will follow up with the team and you can expect an update very soon.

Thank you.

[Lazarus T]

I'm a transgender freelancer and I'd also like to use my preferred name as much as possible with clients. Thank you for any help you can provide!