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Identity Verification and Utility bill

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Active Member
Michelle X Member Since: May 29, 2020
1 of 2
I just noticed that the last name on my profile isn’t the correct one. It shows “X” instead of my last name. I changed it and still subject for verification. I added a bank account as payment method but was declined because of name mismatched. I can submit IDs, however I don’t have any utility bill under my name. What should I do?
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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 2

Hi Michelle,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your verification process.

 

Thank you for reaching out to us. 


~ Bojan
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