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Identity Verification

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Active Member
Naveen K Member Since: Oct 20, 2017
41 of 264

Hii,

 

I cannot fnd a link to uplaod my documents for identity verification. I have uploaded my id twice and the automated system rejected them. 

 

Is there a way to send the docs and have them verified please? This is my first gig and I want my payment to be processed and am on the verge of getting another gig asap. Your help will be greatly appreciated. 

 

Naveen

 

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
42 of 264

Hi Naveen, 

The Customer Support Team will reach out to you to assist you with your issue.


-Avery
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Danilo G Member Since: Jan 17, 2017
43 of 264
Hi. Need help, please. Where do i send my ID for verification? Thank you
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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
44 of 264

Hi Danilo,

 

We'll have the team follow up with you directly with a new link.

 

Thank you.

~ Valeria
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Danilo G Member Since: Jan 17, 2017
45 of 264
Hi Valeria. I haven’t received the link. Thank you
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Janki P Member Since: Sep 11, 2016
46 of 264

Where to upload documents for identity verification?

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
47 of 264

Hi Janki,

Our team has already reached out to you with detail instructions via ticket on how to finish this, you can access your tickets on this Link. Thank you!


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Janki P Member Since: Sep 11, 2016
48 of 264

Hey, I have uploaded documents. still getting this message whenever I open upwork.

"Action required: To avoid additional account restrictions, you must complete your identity verification video call with Upwork. You can initiate this call by chatting with an agent here." 

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
49 of 264

Hi Janki,

Please comment on your ticket and our team will assist you further, thank you!


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Dieu N Member Since: Mar 28, 2018
50 of 264

Hi Valeria,

 

COuld you please show me where to upload documents to finish Identity Verification? Than you!

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