I need your help, I want to pass identity verification, but haven't received link for submitting my documents for it. Could possibly someone from UpWork team share this link with me?!
Many thanks and Happy Holidays =))
I'll send you a private message with the link you can use to complete your ID verification. The message will appear in the upper left corner on this page.
I just receive such email - that I need verify my account. It looks like because I use my logo instead profile pic.
I ask in chat - what I have to do with this, got answer that upwork will send me instructions about process via email after chat end.
I still not receive this instructions.
I have a question: can I still use my account for my existing projects? Add milestones, withdraw funds etc?
(till I waiting for instructions)
Yes, you are able to use your account to work on your current projects and withdraw your earnings. You won't be able to submit new proposals until you verify your profile. I'll also follow up with the team about your profile verification.
My prospected client said that I need to verify my account and he has already sent Upwork a request to verify my Upwork profile. But I have not received any instructions yet on where to send my IDs (gov't issued ID and proof of billing). Can anyone help me with this?
Any help will be greatly appreciated!
Unfortunately, clients can't request ID verification for freelancers they intend to hire. Only Upwork team can request ID verification in certain situations and it doesn't look like you need to do it at the moment. Check out this help article for more information and feel free to share it with your client.