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Identity Verification

Ace Contributor
Aliyu M Member Since: Apr 16, 2019
1 of 75

Hello Members I just receive a notification from Upwork, and my present laptop don't have a camera, is there any time limit for the verification, Or can I submit my ID only ``Get an Identity Verified badge to help build trust with your clients. Get started.``

Goran V Moderator Member Since: Mar 24, 2017
2 of 75

Hi Aliyu,


There's no limit for when to start the verification process. The process has two steps: submitting an ID and finishing our short video verification process. Once you`re ready please go to Settings > Identity Verification and click on the green Get Start button. Thank you.

Ace Contributor
Aliyu M Member Since: Apr 16, 2019
3 of 75

Thank you very much 

Ace Contributor
Aliyu M Member Since: Apr 16, 2019
4 of 75

hello, now am ready to verify but there is no more verification , in my settings 

Active Member
Haris O Member Since: Jan 19, 2017
5 of 75

Hi Goran,


Identity gumb disappeared in my settings, It was there in the morning but now it disappears. What should I do now?  The same problem is on my wife's profile? Hope you have a solution? thnx

Community Manager
Lena E Community Manager Member Since: Apr 7, 2015
6 of 75

Hi everyone,


In the process of gradually rolling out ID badges to more users, there was a hiccup which mistakenly rolled the option out to more users than our system can handle. To maintain a seamless quality verification experience, we have rolled this back for the users who were added prematurely. We apologize for the confusion.



Active Member
Chris H Member Since: Oct 6, 2019
7 of 75

Upwork cannot manage the available virtual badges yet we are supposed to trust them with our ID info?

Active Member
Hamza W Member Since: Apr 19, 2019
8 of 75

same here.

Active Member
Taha Y Member Since: Jan 5, 2019
9 of 75
Hi everyone, yesterday night i was notified with a badget on top of my account screen that i should do Video and ID verification submitting required informations. So i just submitted my national ID photo successfully but, a couple of hours later, when i intend to start video chat, it had disappeared already. So how can i see that badget window again to verify video chat ?
Ace Contributor
Aliyu M Member Since: Apr 16, 2019
10 of 75

Exactly what happened to me