Identity Verification

[seonesa]

Dear Team
I already got ID verified badge. But Today I am getting this message :

"To avoid additional account restrictions, you must complete your identity verification video call with Upwork. You can initiate this call by chatting with an agent"

Please suggest me ASAP what should I do?

Regards
Arif

[AveryO]

Hi Md., 

Please check your support ticket with Ticket #26615242 and click on the link to start your video verification call. Once you complete the call, and there are no issues, the hold on your account will be lifted.