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Identity verification hold and top rated status

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Active Member
Tatiana E Member Since: Feb 23, 2015
1 of 4

My account was on temporarily hold in connection with identity verification, which I completed within 48 hours. How will this affect my Top rated status?

Moderator
Goran V Moderator Member Since: Mar 24, 2017
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2 of 4

Hi Tatiana,

 

You`ve successfully have completed our short video verification process and this should not affect your Top Rated status in any way. If you see any changes on your end, let us (Moderators) know so that we can investigate it further. Thank you.


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Active Member
Tatiana E Member Since: Feb 23, 2015
3 of 4

Thank you Goran!

Community Guru
Petra R Member Since: Aug 3, 2011
4 of 4

Goran V wrote:

 

You`ve successfully have completed our short video verification process and this should not affect your Top Rated status in any way.


The video verification won't - the account hold however might...

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