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uhhere
Member

Identity verification

Hello, I have just added "Wire transfer to a local bank" payment method to my profile but I have a name mismatch! The name on my bank account is Umar U**Edited for Community Guidelines** , but my Upwork name is Umar U**Edited for Community Guidelines** . I tend to short my last name sometimes and that's what I may have done while creating my Upwork Profile, 

What may I do to resolve this.? Please help! 

Thanks.

ACCEPTED SOLUTION
g_vasilevski
Retired Team Member
Retired Team Member

Hi Umar,

You can contact your bank regarding what address you should enter due to the character limit.

~ Goran
Upwork

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4 REPLIES 4
g_vasilevski
Retired Team Member
Retired Team Member

Hi Umar,

Your Upwork name needs to match your legal name.
You can go ahead and edit your name from your profile, our team will review your request and contact you directly if they need more information.  If you have more questions let me know.

~ Goran
Upwork

Thank you so much for your response. 

Yes, I have requested to change my name. 

One more question, while I was providing all my bank account details, there was not enough space for the field of "Bank's Branch Address". I filled up as much as I could. Is this going to be a problem? 

g_vasilevski
Retired Team Member
Retired Team Member

Hi Umar,

You can contact your bank regarding what address you should enter due to the character limit.

~ Goran
Upwork

All right. Thanks a lot : )

 

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