Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Identity verification

clecio_miranda
Active Member
Clecio d Member Since: Dec 1, 2019
1 of 13
It says here that I need to wait up to 1 business day to get a identity verification. However, I've waited for months and nothing happens. I did a video verification already, so please help me to verify my identity right now. Very grateful frold now.
aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
2 of 13

Hi Clecio, 


I checked your account and I don't see any pending verification on our end. Are you seeing a notification regarding identity verification in your account?


~ Avery
Upwork
clecio_miranda
Active Member
Clecio d Member Since: Dec 1, 2019
3 of 13
Yes. I'm seeing a message that says me to wait 1 business day. 


Take a look at the screenshot that I've sent as attachment.
g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
4 of 13

Hi Clecio,

 

Thank you for sharing the details. Please allow up to 24 hours for the review to be completed, once its done our team will reach out to you with the results. Thank you.

~ Goran
Upwork
clecio_miranda
Active Member
Clecio d Member Since: Dec 1, 2019
5 of 13
Thanks
clecio_miranda
Active Member
Clecio d Member Since: Dec 1, 2019
6 of 13
I'm still waiting for the identity verification Smiley Sad
bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
7 of 13

Hi Clecio,

 

I apologize for the delay in receiving an update. I'll go ahead and follow up with the team handling your case and you can expect to receive an update on your ticket directly.

 

Thank you for your patience.

 

~ Bojan
Upwork
clecio_miranda
Active Member
Clecio d Member Since: Dec 1, 2019
8 of 13
Still waiting
g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
9 of 13

Hi Clecio,

 

Our team just updated your account with the results of the review. Please go to Settings > Identity > and follow the steps on how to complete the verification process. Thank you.

~ Goran
Upwork
clecio_miranda
Active Member
Clecio d Member Since: Dec 1, 2019
10 of 13
I sent the document please verify my identity asap
TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS