Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Identity verification

nogueira-tamara
Active Member
Aila M Member Since: Aug 22, 2020
1 of 2

Hello, my verification identity has already been verified, but I am receiving the following message "Action required: To avoid additional account restrictions, you must complete your identity verification video call with Upwork. You can initiate this call by chatting with an agent here." How do I solve this?

luiggi_rosado
Moderator
Luiggi R Moderator Member Since: Jul 3, 2020
2 of 2

Hi Aila,

 

I see that our team has reached out to you regarding this via a support ticket. Be sure to follow the steps that were provided to you so they can further assist you.

 

Thank you.

~ Luiggi
Upwork
TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS