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ebosas
Community Member

Identity verification

Hello,

In my account I see "Your name change request is under review. We are waiting for you to complete identity verification". I do not mean to change my name. The current one is correct. How do I remove this message and verify my identification with the current name?

Thanks

1 REPLY 1
AndreaG
Moderator
Moderator

Hi Egidijus,

 

It looks like this request is from before you closed your account. I checked with the team and they were able to cancel it.

 

~Andrea
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