Jul 8, 2020 09:17:24 AM by Debasish M
Hello Everyone!
I am facing one problem. I have 15 open contracts, but only receive tasks from 1 or 2 clients. The rest of the clients hired me a long time ago and never closed the contract after completing the project.
Now, I’m afraid to ask them to close the contract as I don’t know what kind of feedback they will provide (some of the contracts are really old and some of these clients are not even active anymore). Last time I tried to close these idle contracts from my end and this reduced my JSS to 94% from 100% (because there wasn't any feedback received from these clients as those contracts were really old and some of these clients are not active anymore).
I am maintaining the top-rated status from last 3+ years and I want to solve this issue without damaging my JSS. I have a suggestion, what about a contract that will automatically Terminate itself if there is no activity for more than 6 months or something like this?
Jul 8, 2020 09:22:59 AM Edited Jul 8, 2020 09:24:38 AM by Petra R
Debasish M wrote:I am facing one problem. I have 15 open contracts, but only receive tasks from 1 or 2 clients. The rest of the clients hired me a long time ago and never closed the contract after completing the project.
How about you close one at a time. NOT all at once like last time. Wait 2-3 contracts, close another and so on.
They're clearly not doing any harm as you have 100% JSS..
I'd rather Upwork didn't auto-close my contracts, because I have clients who only need me nce a year and I don't want anything that startles established contracts.
Jul 8, 2020 09:29:41 AM by Debasish M
Many thanks for the reply 🙂
Right now my all active contracts are long term and I think it will take some to end them. So it will take years to finish all these idle contracts.
Jul 8, 2020 10:30:10 AM by Petra R
Debasish M wrote:So it will take years to finish all these idle contracts.
So?