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zobayerhossainm
Community Member

If I refund money to client and end contract it's can take bad effect in profile?

For some reason, I have refund full money to my client and end the contract. Currently, My job success is : 100%. It can take any effect on my profile? 

3 REPLIES 3
NikolaS
Moderator
Moderator

Hi Md Zobayer,

 

Thank you for reaching out to us. I would like to clarify that refunds don’t directly impact JSS. However, a refund may mean the client is unsatisfied and this may be reflected in their feedback which can impact JSS. Also, contracts with $0 earned and positive feedback will be excluded from JSS.

 

~ Nikola
Upwork

So, If I refund and end contract and also if client don't provide negative private feedback then it can't take bad effect in job success right?


Md Zobayer Hossain M wrote:

So, If I refund and end contract and also if client don't provide negative private feedback then it can't take bad effect in job success right?


That is correct

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