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fileonline
Community Member

If a customer did not leave a comment will this be counted as 5/5 or 0/5 or will be excluded

I am new to freelancer, and based on my knowledge , when a project is finished customers can rate my work from 1-5 .. but some customers might chose not to rate.. so how NOT rating will be counted, let say i worked on 3 projects and i get these rating:-

 

1) 5/5

2) 4/5

3) did not leave any comment

 

so what will be my average rating in this case?

Thanks

3 REPLIES 3
anjumanamiranu
Community Member

You should contract with your client.

martina_plaschka
Community Member


John J wrote:

I am new to freelancer, and based on my knowledge , when a project is finished customers can rate my work from 1-5 .. but some customers might chose not to rate.. so how NOT rating will be counted, let say i worked on 3 projects and i get these rating:-

 

1) 5/5

2) 4/5

3) did not leave any comment

 

so what will be my average rating in this case?

Thanks


Hard to say, because it depends mainly on private feedback. A contract without feedback will not be counted in any way. 


Martina P wrote:


Hard to say, because it depends mainly on private feedback. A contract without feedback will not be counted in any way. 

 

 


thanks for your reply... but what do you mean by private feedback... I mean if the client did not provide any feedback,, so will this be counted on my average rating ? for example as per the example i provided what will be my average rating? (5+4+0)/3 ? or (5+4)/2 ? or (5+4+5)/3?

Thanks

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